Shipping and Refund Policy
Shipping
We will do everything possible to ship your online order within 24 hours unless you have specified a later delivery date (often the case with summer camp care package orders). If a later delivery date is specified, we will assemble your order and then wait to ship based on UPS projected travel times. Please note that UPS travel estimates are for business days only (Monday – Friday). Orders must be placed by 2 p.m.EST for same day departure from our store. All orders placed after 2 p.m. EST will ship the following day. Expedited shipping will be based on these cut-off times as well. If you have any questions about shipping and delivery, please call our store at 828-696-3998.
Refunds
Any item purchased from our store or online may be returned for the full price of the merchandise within 14 days of purchase. Items purchased from our store or online may be returned for the full price of the merchandise 15 – 30 days of purchase for store credit. Items purchased after 30 days are not returnable. We do hope you enjoy all purchases from The Wrinkled Egg. If for any reason you don’t, please let us know.